Terms of Service

Last updated: February 2026

Welcome to AAA Learning Universe ("Learn With Agnes"). By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By creating an account or using our services, you agree to:

  • These Terms of Service
  • Our Privacy Policy
  • Our Child Safety Policy
  • Any additional terms for specific features

If you do not agree to these terms, please do not use our services.

2. Eligibility & Accounts

Parent/Guardian Accounts:

  • You must be 18 years or older to create a parent account
  • You are responsible for all activity under your account
  • You must provide accurate registration information
  • You are responsible for maintaining account security

Child Accounts:

  • Child accounts must be created by a parent/guardian
  • Parents consent to data collection as described in our Privacy Policy
  • Parents are responsible for supervising their child's use
  • Child accounts have restricted features for safety

School Accounts:

  • School administrators must have authority to create accounts
  • Schools must obtain necessary parental consents
  • Schools agree to use the platform for educational purposes only

3. Acceptable Use

You agree to use our platform only for lawful, educational purposes. You must NOT:

  • Share your account credentials with others
  • Attempt to access other users' accounts or data
  • Use the platform for any illegal activity
  • Upload harmful, offensive, or inappropriate content
  • Attempt to hack, disrupt, or overload our systems
  • Scrape or extract data from the platform
  • Use automated tools without permission
  • Impersonate others or provide false information
  • Circumvent age restrictions or parental controls

4. Content & Intellectual Property

Our Content:

All educational content, games, graphics, and software are owned by AAA Learning Universe or our licensors. You may not copy, modify, distribute, or create derivative works without permission.

User Content:

Any content you or your child creates (e.g., saved progress, preferences) remains yours. By using our platform, you grant us a limited license to store and process this content to provide our services.

5. Payments & Subscriptions

  • Prices are displayed in your local currency where available
  • Subscriptions renew automatically unless cancelled
  • You may cancel at any time; access continues until period end
  • Refunds are provided according to applicable law
  • We reserve the right to change pricing with 30 days notice
  • In-app purchases (coins, gems) are non-refundable

6. Termination

You may terminate: Delete your account at any time through settings or by contacting us.

We may terminate: We reserve the right to suspend or terminate accounts that violate these terms, with notice where practicable.

Upon termination, your data will be handled according to our Privacy Policy.

7. Disclaimers & Limitations

Our platform is provided "as is" without warranties of any kind. While we strive for accuracy, educational content is for supplementary learning and should not replace formal education or professional advice.

To the maximum extent permitted by law, we are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data or service interruptions
  • Third-party content or services
  • Actions taken based on educational content

8. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or prominent notice on our platform. Continued use after changes constitutes acceptance of the new terms.

9. Governing Law

These Terms are governed by and construed in accordance with applicable laws. Any disputes will be resolved through good-faith negotiation, mediation, or arbitration where required.

Contact Us

If you have questions about these Terms of Service, please contact us:

Email: legal@learnwithagnes.com

Website: learnwithagnes.com