Privacy Policy
Last updated: February 2026
AAA Learning Universe ("Learn With Agnes", "we", "us", or "our") is committed to protecting the privacy of children and families who use our educational platform. This Privacy Policy explains how we collect, use, and safeguard information when you use our services.
We are designed with children's privacy as a priority. We comply with COPPA (Children's Online Privacy Protection Act) and GDPR-K requirements.
Information We Collect
From Parents/Guardians:
- Email address (for account creation and communication)
- Name (optional, for personalization)
- Payment information (processed securely by third-party providers)
From Children (with parental consent):
- First name or nickname (for personalization)
- Age/grade level (to provide age-appropriate content)
- Learning progress and achievements
- Preferences (favorite subjects, interests)
What We Do NOT Collect from Children:
- Full names or surnames
- Photos or videos
- Precise location data
- Contact information
- Social media accounts
How We Use Information
- Provide personalized learning experiences
- Track learning progress and achievements
- Improve our educational content and games
- Communicate with parents about their child's progress
- Ensure platform safety and security
- Comply with legal requirements
Data Protection
We implement industry-standard security measures:
- Encryption in transit (HTTPS/TLS) and at rest
- Secure cloud infrastructure with regular security audits
- Limited employee access to personal data
- Regular security training for our team
- No selling or sharing of data with advertisers
Your Rights
Parents and guardians have the right to:
- Review their child's personal information
- Request correction of inaccurate data
- Request deletion of their child's data
- Withdraw consent for data collection
- Download a copy of their data (data portability)
- Opt out of non-essential communications
To exercise these rights, contact us at privacy@learnwithagnes.com
Third-Party Services
We use the following third-party services:
- Supabase - Database and authentication (EU/US compliant)
- Google - Optional OAuth sign-in
- Payment Processors - Secure payment handling (we never store card details)
We do not use advertising networks or sell data to third parties.
Cookies & Tracking
We use minimal, essential cookies only:
- Authentication cookies - To keep you logged in
- Preference cookies - To remember language and settings
We do NOT use tracking cookies, analytics that identify individuals, or targeted advertising.
Data Retention
We retain personal data only as long as necessary to provide our services. When you delete your account, we remove personal data within 30 days, except where required by law to retain certain records.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users via email of any material changes. The "Last updated" date at the top indicates when the policy was last revised.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@learnwithagnes.com
Website: learnwithagnes.com